best buy corporate office - next stop, hell
So I read this earlier this morning on [H]ardOCP and couldn't believe it. Best Buy has apparently had a second, internal website and it displays store prices without sale, etc. Employees have been using this to weasel out of the "price match" system that Best Buy currently uses.
I'll give you an example: you found a great 30GB mp3 player for $240 on Best Buy's website. You decide you want this, print off the page, and go into your local BB store to price match the ones they have in stock. You find the exact model on the page, go to the cashier, and try to pay for it. The cashier tells you that it's the wrong price and they can't sell it to you at the sale price - you've gotta pay the store tag price. When you show them the page you got from the public website, they say that's also wrong and take you to an in-store kiosk, which proudly displays the store price on the internal-use website. Managers will even back this information up.
Even though this story as I read it is pretty recent, this type of deception has been going on for years (check out the related links below; I'll add more forum posts as I find them.) Best Buy says its a simple misunderstanding, but if this problem has been going on for this long, with this many confirmations from John Q. Pissedoffpublic, then it's a blatant lie, and the Connecticut Attorney General's Office seems to agree.
If you ever wanted another reason to never shop at Best Buy (aside from Monster Cables priced 300% above the material costs,) then look no further than this post.
Related:
Best Buy tries to play off the recent scandal, but no one's buying it.
I'll give you an example: you found a great 30GB mp3 player for $240 on Best Buy's website. You decide you want this, print off the page, and go into your local BB store to price match the ones they have in stock. You find the exact model on the page, go to the cashier, and try to pay for it. The cashier tells you that it's the wrong price and they can't sell it to you at the sale price - you've gotta pay the store tag price. When you show them the page you got from the public website, they say that's also wrong and take you to an in-store kiosk, which proudly displays the store price on the internal-use website. Managers will even back this information up.
Even though this story as I read it is pretty recent, this type of deception has been going on for years (check out the related links below; I'll add more forum posts as I find them.) Best Buy says its a simple misunderstanding, but if this problem has been going on for this long, with this many confirmations from John Q. Pissedoffpublic, then it's a blatant lie, and the Connecticut Attorney General's Office seems to agree.
If you ever wanted another reason to never shop at Best Buy (aside from Monster Cables priced 300% above the material costs,) then look no further than this post.
Related:
Best Buy tries to play off the recent scandal, but no one's buying it.
3 comments:
Great 30GB mp3 player for $240? You weren't talking about the iPod were you? Maybe you could find some of those monster cables for less than the bajillion dollars they have them marked for in store.
Totally shady as far as I'm concerned. Saw this the other day as well. If I had to guess, I would say that this is standard operating procedure for all of those box stores.
A buddy of mine with a black pickup truck used to work for a local computer supply store. Sometimes, he'd use his truck instead of the company van to transport materials to and from the warehouse, on account of its superior cargo load, working A/C unit, etc.
He doesn't work for them anymore, but is friends with most everyone still working there, and occasionally still does volunteer shipping runs to the warehouse.
We used to always laugh about the suspicious nature of a guy in jeans and a t-shirt loading computer parts into a black pickup truck.
Now I want to slap a BB logo on the side of his truck just to complete the creep-the-consumer image.
Great work.
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